Accounts up for renewal

Accounts whose last active contract is set to expire during the period.

What are Accounts up for Renewal?

The "Accounts up for Renewal" metric represents the number of customer accounts whose current contracts are approaching their expiration date. This includes accounts that will require contract renegotiation or extension to continue using the company's products or services.

Why are Accounts up for Renewal Important to Measure?

Monitoring Accounts up for Renewal is vital for maintaining healthy customer relationships and avoiding churned accounts. It allows businesses to engage with customers well in advance of contract expiration, providing enough time for negotiation towards renewal.

How are Accounts up for Renewal Calculated?

Accounts up for Renewal are identified by tracking the end dates of existing contracts or subscription agreements. This metric can be measured according to the number of accounts (count) or the amount of Annual Recurring Revenue (ARR) of these accounts.